Frequently Asked Questions
Reali Buyers and Sellers save thousands with our flat transaction fee. Buyers receive a full refund of the Buyer’s agent commission (typically about 2.5%) as a cash back refund at the close of sale, minus our fee. Sellers, when you list your home with Reali you just pay a flat fee instead of the typical Seller’s agent commission.
Learn more about our flat fee structure for Buyers and flat fee structure for Sellers.
Learn more about our flat fee structure for Buyers and flat fee structure for Sellers.
Reali is a real estate brokerage on a mission to change the way people experience home buying and selling. With an app, technology-driven tools, and concierge-like service from a team of in-house licensed Reali Experts, we offer our customers the tools and data to drive decision-making and sealing the deal with confidence. Reali offers cash back to buyers of the buyer's agent commission, and cash savings to sellers thanks to our flat seller fees. Reali is headquartered in San Mateo with an engineering team in Tel Aviv, Israel.
Yes, you get the same protection afforded you as any conventional real
estate brokerage company, but with complete transparency. We believe you
should be in the driver's seat, and we are here to support you at every
step. We are licensed in California and have the same fiduciary
responsibility to you as any real estate company would.
We believe that the current real estate model is outdated and convoluted, with too much money going into the hands of agents and brokers, instead of Buyers and Sellers. We’ve integrated advanced mobile technology, detailed analytics, and expert human interactions to assist Buyers and Sellers throughout the entire homeownership journey. We believe in complete transparency and removing the constraints on Buyers and Sellers to create a faster, easier process and a more fluid market.
Reali Experts are all licensed real estate agents with years of
first-hand experience from top brokerages. We have helped thousands of
buyers and sellers find and sell homes.
A Reali Expert will discuss with you the best mode of communication and how often you prefer to be communicated with.
The entire Reali Team is here to work for you.
We are a full service real estate company representing both buyers and
sellers. We guide you through the real estate transaction process from
start to finish.
When you choose to work with Reali, we represent you.
Yes. Check our careers page or email us at jobs@reali.com and tell us why you’re special.
Reali Buyers receive a full refund of the Buyer’s agent commission (typically about 2.5%) at the close of sale, minus our flat transaction fee. The flat fee is based on the closing price of the home. Let us do the work, while you focus on spending your cash bonus! Learn more about our flat fee structure.
For a specific listing, you can ask a Reali Expert what the cash back will be, although the final cash back amount is based on the final closing price. Reali Buyers receive a cash back refund of the entire Buyer’s agent commission, typically about 2.5%. You can also go to reali.com/buy and use the Reali calculator to see how our cash back bonus works.
All Buyers are assigned a Reali Expert, a licensed real estate professional, to help you understand the entire buying process. Plus, someone will be available to answer any questions from 9AM to 6PM, 7 days a week. We're here to help.
When you choose to work with Reali, we will represent you.
Reali is a real estate marketplace that believes the current model of
real estate is outdated. We believe in complete transparency which
removes the constraints on buyers and sellers to create a more fluid
market.
Licensed real estate experts are available to help you by chat or phone from 9 AM to 6PM, 7 days a week. We are also available to meet with you in person by appointment.
Sure, just call the Reali team and we will work out the details for you.
If the home is not listed by Reali, a Reali Expert will accompany you to a viewing or you are welcome to visit the home during an open house. If the home is listed by Reali, you can call our team at 1-844-447-3254 to schedule a visit or use the app to request an appointment at your convenience.
Reali Buyers receive a cash back refund of the entire Buyer’s agent commission, typically about 2.5%. This means many thousands of dollars for Buyers to use toward their mortgage, to pay for upgrades or anything else they desire. The flat fee is based on the closing price of the home. Learn more about our flat fee structure.
No, you can work with Reali to purchase any property available and listed in the Multiple Listings Service (MLS). You can use the Reali app and receive our exclusive Buyer Cash Back benefit when we represent you, even if we are not listing the home you want to purchase.
Both! Reali’s innovative app works in concert with our experienced team
of Reali Experts to ensure a smooth and interactive transaction. Every
Reali Expert is a licensed real estate professional, who can guide you
through every step of the process. Importantly, Reali Experts do not
work on commission, so they are driven by your success, not theirs. Your
Reali Expert is also supported by Reali mortgage experts and an extended
team of project managers, escrow managers, and more.
Reali Sellers pay a low flat fee instead of the traditional 2-3% seller's agent commission. The flat fee is based on the listing price of the home. Learn more about our flat fee structure.
Reali offers the most robust Seller's package on the market, with in-depth pre-sale preparation, property, neighborhood and pricing evaluations, and on-going advice. We also offer a multi-tiered marketing plan with digital emphasis for today's Buyers, all for a flat Seller transaction fee. This allows Sellers to keep thousands of dollars in their pockets. Learn more about our flat fee structure
.
Reali recently introduced exclusive and innovative IdeaStaging
technology, which allows prospective buyers to virtually view multiple
living space options through the Reali app. Buyers can see how rooms
could look when fully-decorated in various styles. For example, they can
see a room with a modern, retro or classical twist, or view a third
bedroom as an office instead. The IdeaStaging package is offered to
sellers at no extra charge.
Yes! A dedicated Reali Expert will be assigned to you. Every Reali
Expert is a licensed real estate professional, who can guide you through
every step of the process. Importantly, Reali Experts do not work on
commission, so they are driven by your success, not theirs. Your Reali
Expert is also supported by an extended team of project managers, escrow
managers and more.
Listings will appear within the Reali system, as well as MLS and other
sites that pick up the MLS feed (i.e. Zillow, Trulia, etc.). Our
extensive marketing program ensures that as many Realtors® and
prospective buyers as possible can find your listing.
Yes, Reali will host traditional open houses as part of our listing package. We will promote the open house through digital marketing and social media channels.
Absolutely! We currently serve all of California. A Reali Expert will be happy to answer any questions you may have and provide you with more information. Just give us a call at 1-844-447-3254.
After you’ve uploaded your proof of ID in the Reali app, find the home you’d like to visit and click "Schedule a Visit" to request a date and time that works for you. If approved, a Reali Agent will meet you at the home at your appointment time.
After uploading your proof of ID and financial verification documents, you will be able to place offers from within the Reali app. Simply find the home you’re interested in and click Place an Offer. Your Reali Agent will review the offer with you before submitting to the seller, and you’re not committed to anything until you’ve signed the formal offer.
Go to the Dashboard tab in the Reali App and click on the Verification tab to get started. Once you’re verified, you’ll be able to schedule visits and place offers right from within the app.
The Reali app is compatible with iOS (9 and higher) and Android (5 and higher).
We support iOS 9.0 and later systems, iPhone 5 and newer models. We also
have an app for Android users.
Our experts are available 7 days a week, from 9AM-6PM PST. Chat with an expert via the Reali app, contact them via email or call them at 1-844-447-3254.
Reali is available throughout California with new locations coming soon. Please click here to request service in your city!
Reali Experts are licensed real estate professionals, with deep
experience helping people buy and sell homes. They are available to
answer any questions you may have, and to help make the entire
transaction (buying or selling) smooth and easy.
Our experts are available 7 days a week, from 9AM-6PM PST. Chat with an expert via the Reali app, contact them via email or call them at 1-844-447-3254.
If the home is not listed by Reali, a Reali Expert will accompany you to a viewing or you are welcome to visit the home during an open house. If the home is listed by Reali, you can call our team at 1-844-447-3254 to schedule a visit or use the app to request an appointment at your convenience.
Yes, our Reali Experts are licensed real estate professionals and will
represent you all the way through the transaction process.
